Refund Policy
1. Introduction
At Reel Synth, we strive to provide high-quality products and services that meet your expectations. However, if you are not satisfied with your purchase, you may be eligible for a refund in accordance with this Refund Policy.
2. Refund Eligibility
You may be eligible for a refund if:
- The product or service you received is defective or does not match the description provided.
- You did not receive the product or service you ordered within the specified delivery timeframe.
- You canceled your subscription or recurring service within the allowed cancellation period.
3. Refund Process
To request a refund, please follow these steps:
- Contact our customer support team within the applicable refund period, providing your order number and the reason for your refund request.
- If your request is approved, we will initiate the refund process according to the original payment method used for the purchase.
- Refunds may take up to 5-10 business days to be processed and reflected in your account, depending on your payment method and financial institution.
4. Refund Limitations
Please note the following limitations regarding refunds:
- Refunds are only available for purchases made directly from Reel Synth or authorized resellers.
- Refunds may be denied if the product or service has been used, damaged, or altered in any way.
- Refunds may be subject to restocking fees or other charges, as applicable.
- Refunds are not available for certain products or services, such as digital downloads or subscription services after the cancellation period has expired.
5. Changes to the Refund Policy
Reel Synth reserves the right to modify or update this Refund Policy at any time without prior notice. Your continued use of our Services after any such changes constitutes your acceptance of the updated Refund Policy.
